UX Research

Key Takeaways from Remote Usability Testing

APRIL 2020

Planned and facilitated usability testing, with qualitative data synthesis for a financial institution.

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User Research for Top Task Identification for PayMe

FEBRUARY 2019 | Protected Project

Prepared user research material for top task identification method, based on user task priorities of PayMe for Business users.

User Feedback Analysis with Customer Journey Mapping for PayMe

JANUARY 2019 | Protected Project

Kick-started a process to categorize common user feedback, which were used to determine quick wins and long-term improvement points via customer journey mapping sessions.

Other Designs
UX/UI Designs

Mobile App Design • Design System • Website Design • Prototype • MockUps •

UX Research

Usability Testings • Customer Journey Mapping • Information Architecture

Graphic Design

Illustrations • Visual Design • Social Media Design • Logo • Business Card

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